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FAQs

If you’re still unsure then just give us a ring or drop us an email. We’d be delighted to hear from you.

We require credit card details when you book our fully-flex rate but only to secure your booking. We do not ask for full payment up front. Payment for your stay and any extras you have taken whilst you are with us will be required when you check out and not before.

Yes – whilst we really hope that you won’t need to cancel your booking, on our fully-flexible rate, as long as you cancel your booking before 10:00am on the day before you’re due to arrive, there will be no charge. If you do need to cancel simply give us a call on 01729 830444.

Bookings cancelled after 10:00am on the day before you’re due to arrive will be charged for the first night’s stay. No Shows will be charged for the first night’s stay.

The Lister Barn is additional accommodation for the Lister Arms and can not be booked out for parties/ large groups. For group bookings of four or more rooms please contact us. We politely ask to keep noise to a minimum after 11pm to respect other guests.

No we take a credit card to guarantee reservations and our cancellation policy then applies.

3pm – if you’re planning on arriving earlier please let us know and we can do our best to try to accommodate this for you.

11am.

Available at £10.00 subject to availability until a maximum of 2pm.

Yes, we have both available on request, free of charge. Additional guests over the age of two are charged.

Wi-Fi is free and now available in the bar and dining room.

On site car parking – free of charge. If you’re staying in the main inn or the cottage please use the main car park. The Lister Barn has its own private car park too. 

By road – 21 miles from the end of the M65, which terminates in Colne, Lancashire. It is well signposted from all directions, but care needs to be taken on the narrow country lanes. By rail – Gargrave train station is about 7 miles away and Skipton train station is 11 miles away; Local buses run to Malham from Skipton, via Gargrave, between Monday and Saturday. The Saturday service is the most frequent, with four return journeys throughout the day.

Yes – We do charge £20 per stay for your dog to join you in your room (this charge will be added to your bill on check-in); this is so we can give the room the extra special attention needed afterwards to ensure is pristine for the next arrivals. 10% of this charge is donated to SARDA (Search and Rescue Dog Association). If you wish to bring your four-legged friend along, please let us know at the time of booking and we’ll prepare your dog friendly room for you and your extra special guest! 

Dogs aren’t allowed in the dining room, bar tables are only bookable by residents, if you would like to book just pop us an email.

The bar is accessible by wheelchair. Unfortunately due to the historic nature of The Lister building the restaurant isn’t accessible due to stairs. We have three bedrooms on the ground floor available but are not fully accessible. However, we do have an accessible room in our brand new Lister Barn.

Dogs aren’t allowed in the dining room; this is the only area our furry friends can’t access. If you want to dine with us and bring your dog then you’re more than welcome to eat in the bar area but tables cannot be reserved.

If you’re staying at the inn, give us a call, and we’ll be happy to accommodate and store your bike. If you’re staying with us in the Lister Barn, there is a drying room for guest use.

We’re happy to provide a picnic lunch for you to take when you’re out for the day. Please book the night before if possible.